WHAT IS MFi ?

• MFi is a kind of express license for external accessories produced by authorized accessory manufacturers. It is the abbreviation of ‘Made for iPhone / iPod / iPad’.
• The certification test process is extremely demanding, with a pass rate of only 2%.
• MFI only provides service for MFi-certified accessories.

FREQUENTLY ASKED QUESTIONS:

• Q1: Is this cable MFi Certified ?
• A1: The iPhone charger cable we sell is a true MFi-certified Lightning cable. You can log in to the official MFi Licensed Accessories and search our brand "CyvenSmart" to confirm.
• Q2: Does it charge fast ?
• A2: Yes, it charges quickly with the 2.4A (max) current.
• Q3. Does it support data transfer ?
• A3: Sure, syncing is very well and fast.
• Q4: Will it work with phone with cases ?
• A4: The ultra-compact connector is slim enough to perfectly fit for most of cases.

About the error message "This accessory may not be supported by device":

The message would appear if you were using a non-MFI wall charger or in poor contact, but even if you are using an MFI accessory, the error can also happen for the firmware problem with iOS.

After analysis, the causes of this problem may be the following:

• Device lightning port contains impurities such as fiber and debris, resulting in poor contact.
• The voltage of the wall charger is too low or unstable, resulting in insufficient power supply.
• The lightning end is corroded/stained, resulting in poor contact.
• Circuit logic problems/system problems with charging equipment.
• The chip or mainboard of the cable is damaged.

You can try the following solutions:

• You can use a pushpin to clean out the pocket lint or debris from the charging port.
• Wipe the Lightning end with a tissue to remove dirt and oxidation marks on the lightning end.
• Use the original charger or MFi authorized charger, because some laptop USB output ports may have insufficient power output.

If it still can't fix the problem, please find us, we will solve your problems ASAP.

CyvenSmart iPhone Charger Cable Lightning Cable

10ft iPhone Charger Cables give you the freedom to comfortably browse in bed, or “pace-and-talk” on the phone.